Corporate blog

/Corporate blog

The ethics of trademarks and copyright

Sensory intelligence started in my head in 2000 after I returned from living in the USA for 3 years.  After loads of thinking, reading, more thinking and more reading I chose the name, opened my bank account and produced my first business cards.  Our google searches in 2002 showed no references to sensory intelligence in [...]

By | May 20th, 2016|Corporate blog|0 Comments

Overloaded brain circuits: The war on attention

Demands, tasks and deadlines have increased the daily frenzied distractions we are faced with in a 21st century workplace. Our brain circuits have become overloaded and we use all our energy to simply survive, doing as much as we can, as fast as we can and as best as we can, yet we don't always [...]

By | May 20th, 2016|Corporate blog|0 Comments

Business trio

I am part of a business trio; myself and two other business woman owners formed an informal “exco” last year.  We are an interesting combination of an Afrikaanse boere-girl (that is me – but very out of the box and alternative), an English rose (she is the mature and clever one) and a Jewish chick [...]

By | May 20th, 2016|Corporate blog|0 Comments

Two big mistakes call centres make

1. Technology solves all your problems Wrong! Call centres are designed by people, managed by people, operated by people and the clients are people too! People are the key to a smart, successful and world class call centre operation. While technology is important, it remains to be an enabler. It assists management and agents to [...]

By | May 20th, 2016|Corporate blog|0 Comments

Performance is driven by behaviour

Performance is driven by behaviour of people.  I worked with a call centre team in April and we improved first call resolution from 33% to 74% in 3 months by changing behaviours and attitude only!! Only 20% of our behaviour is conscious and we are directing it through thinking and reasoning.  This is the ultimate [...]

By | May 20th, 2016|Corporate blog|0 Comments

Healthy habits in the workplace

I do chaos aka “organised clutter”…. I put my head down, “close my ears”, focus and produce high quality of work in the midst of noise, people, stuff, clutter, boxes, files, books, etc.   I have high sensory thresholds and my brain filter all the background noise and clutter so that it does not reach my [...]

By | May 20th, 2016|Corporate blog|0 Comments

Stress is going to kill us all

I met with a client last week. I was sitting in front of this beautiful, successful, young business woman. She runs a tight operation for a large corporate team and escalated their profit margins significantly. She is creative and innovative and very much in touch with what goes on. She asks questions and challenges her [...]

By | May 20th, 2016|Corporate blog|0 Comments

Team-building with a difference

Does your team tick or get ticked off? Being part of a group is an inherent need of humans. People need people to feel safe, validated, needed, useful and important. A cohesive group should meet the needs of each group member, and should have similar goals and strategies to meet these needs. But what of [...]

By | May 20th, 2016|Corporate blog|0 Comments

The top five New Year resolutions for corporate teams

Although New Year resolutions can become quite trivial and petty; having some goals to start your year is important.  Setting them are easy; but achieving and maintaining them the difficult part.  People behaviour and effectiveness are the core focus of our work and a key to organisational success.  We challenge you to incorporate the following [...]

By | May 20th, 2016|Corporate blog|0 Comments

Interview with Dr Annemarie Lombard (Part 1)

Sensory Intelligence® Consulting was founded by Dr Annemarie Lombard in 2003. She has a PhD in Occupational Therapy and practised with children with learning difficulties for 15 years. She works with a group of esteemed occupational therapists and facilitators to deliver Sensory Intelligence® as a training and development tool in South Africa and abroad. We [...]

By | May 20th, 2016|Corporate blog|0 Comments