Blog general

/Blog general

The underwear drawer

My husband and I appear to be pretty similar. We are both tall, skinny and have easy-going temperaments.  There are however some very distinct differences between us. These can most clearly be seen in our underwear drawers.   Opening my husband’s underwear drawer you will find neatly folded, colour coded undies in orderly piles. There [...]

By | March 14th, 2017|Blog general, General Blog, Uncategorized|0 Comments

Benefits of Reading with Kids: Tips to help kids to read

Parenthood is wonderful – the fun and joy that a child brings is unlike any other experience in life. It also brings with it many responsibilities, like feeding and clothing your child. Sometimes, though, fun and responsibility combine in activities that are both good for them and fun for you both. Reading is, or should [...]

By | February 28th, 2017|Blog general, Education blog|0 Comments


Each person has a sensory threshold. That is, there is only so much sensory input that one can handle before one feels overwhelmed and out of control. The lower one’s threshold is, the quicker one gets overwhelmed by their environment. The child with lower thresholds is either sensitive to sensory input or avoidant of sensory [...]

By | February 21st, 2017|Blog general, Education blog|0 Comments

Is sitting really the new smoking?

A while ago, a new catch phrase started doing the rounds, namely that ‘sitting is going to be the next smoking’.  And the more I think about it, the more I have to agree - unfortunately!  We all know that smoking is bad for our health.  It’s been linked with cancer, long-term lung disease and [...]

By | September 3rd, 2016|Blog general, Corporate blog|0 Comments

Sensory ergonomics

"Sen·so·ry” – adj. Pertaining to sensation; That aspect of consciousness resulting from the stimulation of a nerve process beginning at any point in the body and passing through the brain, especially by those stimuli affecting any of the sense organs, as hearing, taste, touch, smell, sight and movement. “Er·go·om·ics” – n. The study of the [...]

By | May 20th, 2016|Call centre blog|0 Comments

Research: Sensory Intelligence® within call centres

Senses on Call is our web based selection tool for the call centre industry. It takes 15 minutes to complete and generates an instant report. The development of Senses on Call is based on research results from my doctorate degree at the University of Cape Town (in progress) and my 20 years of clinical and [...]

By | May 20th, 2016|Call centre blog|0 Comments

Contact centres: A scary workplace?

By Dr Annemarie Lombard I was looking for the craziest, wildest, busiest, most sensory overloaded and insane work environment ... I clearly found it in the contact centre industry! The first time I walked into a contact centre I was blown away. Although absolutely electrifying for me, and certainly switching on an extra few brain [...]

By | May 20th, 2016|Call centre blog|0 Comments

Critical health and wellness issues within call centres

I recently attended a health and wellness conference in Johannesburg as a speaker but also had the opportunity to connect with leading health and wellness experts within the South African context. Some interesting research and findings were shared. A BPeSA event on wellness followed. Top Fortune 500 companies spend more on health and wellness than [...]

By | May 20th, 2016|Call centre blog|0 Comments

Senses on Call: Our contact centre recruitment product and related legislation

During the past few months I’ve had some interesting conversations and various questions with regards to how Senses on Call fits within the labour law legislations, in particular with employment equity. In order to give you the answers, consideration should be given to the employment equity act, 1998; HPCSA regulations, the Professional board for Occupational [...]

By | May 20th, 2016|Call centre blog|0 Comments

The 1-2-3 of neuroscience as an impact tool for contact centres

Neuroscience is about understanding the brain. And obviously human brains, as a focus for how we work, learn and live. Animal brains are important too, but we will leave that to the animal experts. People are all about behaviour, and behaviour is all about the brain. Understanding the brain, is understanding behaviour. And understanding behaviour [...]

By | May 20th, 2016|Call centre blog|0 Comments