If a cancellation occurs more than 30 days prior to an event, a full refund will apply.
If a cancellation occurs less than 30 days but more than 7 days prior to an event, a 50% cancellation fee will apply or the booking may be transferred to another person or future workshop date.
If a cancellation occurs less than 7 days prior to an event, 100% cancellation fee will apply of the booking may be transferred to another person or future workshop date.
Notwithstanding the aforesaid, on the day of the event, if you can provide us with suitable documentary proof that a person in whose name a booking was made, will not be able to attend the event because of an emergency; his/her hospitalisation etc., no cancellation fee will apply in respect of the cancellation. In this event, a credit will be given to the option to send someone else in their place.
A no show will forfeit full payment with no refund, credit or transfer.