/Annemarie Lombard

About Annemarie Lombard

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So far Annemarie Lombard has created 105 blog entries.

Sensory Intelligence® – Why it matters more than EQ and IQ

Well, then why does it matter more?  Read the book to get the full picture. In a nutshell: Sensory intelligence (SIQ) refers to the senses as the primitive, unconscious gateway through which emotion (EQ) and cognition (IQ) receive their information in order to feel, behave, think, act and perform. It’s all in the brain; the [...]

By | May 20th, 2016|General Blog|0 Comments

Are your work teams collaborating?

The business world is rapidly changing and our worlds are being turned upside down due to the economic climate. It has never been more crucial for companies to ensure that their teams are effective, can manage the stress of the current climate, are utilised effectively, and can lead with confidence, making relevant and strategic decisions. [...]

By | May 20th, 2016|Corporate blog|0 Comments

Research: Sensory Intelligence® within call centres

Senses on Call is our web based selection tool for the call centre industry. It takes 15 minutes to complete and generates an instant report. The development of Senses on Call is based on research results from my doctorate degree at the University of Cape Town (in progress) and my 20 years of clinical and [...]

By | May 20th, 2016|Call centre blog|0 Comments

Contact centres: A scary workplace?

By Dr Annemarie Lombard I was looking for the craziest, wildest, busiest, most sensory overloaded and insane work environment ... I clearly found it in the contact centre industry! The first time I walked into a contact centre I was blown away. Although absolutely electrifying for me, and certainly switching on an extra few brain [...]

By | May 20th, 2016|Call centre blog|0 Comments

Critical health and wellness issues within call centres

I recently attended a health and wellness conference in Johannesburg as a speaker but also had the opportunity to connect with leading health and wellness experts within the South African context. Some interesting research and findings were shared. A BPeSA event on wellness followed. Top Fortune 500 companies spend more on health and wellness than [...]

By | May 20th, 2016|Call centre blog|0 Comments

Corporate health and wellness

I attended the Corporate Health and Wellness conference of Knowledge Resources in Johannesburg a few weeks ago. I was also a speaker and my Topic was The Value of Sensory Intelligence for health and wellness in the corporate industry. Here are a few interesting and valuable outcomes I would like to share with you: * Top [...]

By | May 20th, 2016|Corporate blog|0 Comments

Change and conflict in the workplace

Change in work environments is constant and recurring.  Restructuring of teams, change in business operations and work spaces create uncertainty, stress and resulted performance issues in the workplace. People are different and respond differently to all these changes.  A great and non-threatening way to unpack and understand this and get people to move through these [...]

By | May 20th, 2016|Corporate blog|0 Comments

Five sensory savvy tips to reduce overload and stress in open plan offices

Sensory neuroscience is understanding the brain and how it contributes to us working and living on a daily basis. Open plan office and call centre environments are traditionally busy, sensory overloaded, noisy with a high activity level. The following are simple, yet effective strategies based on how the senses work in the brain at the [...]

By | May 20th, 2016|Corporate blog|0 Comments

Senses on Call: Our contact centre recruitment product and related legislation

During the past few months I’ve had some interesting conversations and various questions with regards to how Senses on Call fits within the labour law legislations, in particular with employment equity. In order to give you the answers, consideration should be given to the employment equity act, 1998; HPCSA regulations, the Professional board for Occupational [...]

By | May 20th, 2016|Call centre blog|0 Comments

Our beloved vuvuzela – A Sensory Intelligence® perspective

Our vuvuzela, the “African Horn” became a proudly South African icon during our momentous World Cup Soccer!  This piece of (mostly) plastic has done what many leaders, organisations, people, groups, institutions, legislation, and many others failed to do for years.  It pulled our nation into a unity as never seen before – wow, that is [...]

By | May 20th, 2016|General Blog|0 Comments