Mrs. X is a loan supervisor of a financial institution. Sensory Intelligence workshops were performed as part of a team building process for their company. Her sensory profile indicated very low thresholds, sensation avoiding traits with sensory overload occurring on a regular basis.
She worked in an open plan office environment, in the middle of the area, under the air conditioner outflow and next to the photocopy machine. She had 2 phones and a fax machine on her desk. Her productivity was low and she was in tears about 5 times a day. Environmental analysis identified her incorrect seating arrangement within the open plan office environment.
Through a process of observation and documentation we established her arousal curve throughout a normal day. AROUSAL refers to the alert state of the brain and gives us a good idea for how long are people performing in an optimum range. Her automatic responses to the environment were heightened – she became stressed, anxious and distracted. Her pre-input arousal curve was mostly in overload and out of optimum range, she was productive for only about 35% of the day. After increasing her awareness and insight through the sensory profile process, sensory ergonomics (environmental adaptations within the open plan office structure) and self-regulation strategies were introduced for Mrs. X. Some of the sensory ergonmics we introduced were:
- Moving into a corner space (away from the fax/copier and air conditioner outflow)
- Lowering the ringer volume on her telephone
- Moving her position to face an open window
- From a self-regulation strategy point of view – she learned to implement immediate strategies to reduce her stress and distractions and calm her brain.
Her productivity increased drastically to about 75% of the day. She was happier and coped better. Her post-input arousal curve (established 8 weeks later) were a lot more stable and within the optimum range. Benefits were observed directly in the amount of productivity hours. The intervention had a personal gain for her but also for the team and company.
Sensory Intelligence consulting included:
Group sensory profile testing
* Coaching Mrs. X on an individual basis
*Sensory ergonomics: environmental adaptations in her current work environment
* Implementation of sensory diets and self-regulation strategies
Sometimes the true value and solutions lies in the art of simplicity. The above input has been real, extremely valuable and yet so straight forward. Are you sensory intelligent?